Q&A
Q: How many years has your company been engaged in international trade?
A: We professionally manufacture Medical Trolley and Have More than 15 years foreign trade experience.
Q: What certifications have your products passed?
A: Passed CE, FDA, ROHS, also the products passed the bearing test.
Q: What are the main markets you export to?
A: Products are exported to United States, Australia, New Zealand Europe, Thailand...
Q: What is your order delivery time?
A: For domestic sales & export, stock will be ready in about one month.
Q: How about the packaging of your products?
A: Standard exporting carton packing. Strong enough for long distant transport.
Q: What are the terms of payment?
A: We accept T/T, L/C payment terms.
Q: Do you offer customization service?
A: It depends on customization requirements. Please provide your detailed requirements for confirmation.
Q: How about the product warranty?
A: Normally 1 years..
Q: What is your after-sales service?
A: We have sole agent who is responsible for handling all local after-sales issues. In addition, we will provide remote support to ensure that your after-sales issues are resolved